Privacy policy

Privacy Policy

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the applicable rules. This document does not require any physical, electronic, or digital signature.

FCA Store (https://fcastore.in/) is owned and operated by Family Car Accessories LLP ("Company", "we", "us", or "our"). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide while accessing or using our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order and transaction details
  • Device and browsing data
2. When Do We Collect Information?

We collect information when you:

  • Register on our website
  • Place an order
  • Subscribe to newsletters
  • Fill out forms or contact us
  • Browse or interact with our website
3. How We Use Your Information

We use the collected information for:

  • Processing and delivering orders
  • Providing customer support
  • Improving our website and services
  • Sending order updates and notifications
  • Personalizing user experience
  • Marketing and promotional communication (only if opted-in)
4. How We Protect Your Information

We implement appropriate security measures to protect your personal data:

  • Secure payment gateways (SSL encrypted)
  • Regular malware and security monitoring
  • Restricted access to sensitive data

However, no online system is completely secure, and we cannot guarantee absolute security.

5. Cookies Policy

We use cookies to:

  • Remember cart items
  • Understand user preferences
  • Improve website performance
  • Analyze traffic and behavior

You can disable cookies through your browser settings, but some features may not function properly.

6. Third-Party Services

We may share your data with trusted third parties such as:

  • Payment gateways
  • Shipping and logistics partners
  • Analytics providers

These parties use your data only to provide services on our behalf.

We do not sell or trade your personal information.

7. Third-Party Advertising (Google)

We may use tools like Google Ads or Analytics.

Google may use cookies to show ads based on your browsing behavior. You can control ad preferences through Google Ad Settings.

8. Data Rights

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your data

To make a request, contact us at the email below.

9. Data Breach Policy

In case of a data breach, we will:

  • Notify affected users via email within a reasonable time
  • Take necessary steps to secure the system
10. Email Communication

By providing your email, you agree to receive:

  • Order updates
  • Customer service communication
  • Promotional emails (optional)

You can unsubscribe anytime using the link in emails.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

12. Contact Us

If you have any questions, contact us: